Skip to main content
All
Articles
Recent Searches
Clear all
Popular Articles
Articles
View all
Topics
View all
Tickets
View all
Sorry! nothing found for
Contact us
Help center
Check status
Login
Sign up
Home
All topics
All topics
About ResaleAI
About ResaleAI
What is ResaleAI?
How do I sign up for ResaleAI?
How much does ResaleAI cost?
Beyond the basics
Get more from ResaleAI!
Getting started
Getting started with ResaleAI
New Store Setup: Getting Started With ResaleAI
signing up and installing
How do I get to ResaleAI's settings?
Event Planning with ResaleAI
Backstock
Event prep: Using backstock to track event product!
Planning template: Our guide to events!
Notes and Tasks
Event prep: Advanced planning with notes and tasks!
Assigning tasks for the day of!
Train your team
Learn ResaleAI
New team member training
Install and updates
Installing ResaleAI at the POS
How to install ResaleAI and integrate with DRS at a POS
Are my POS computers compatible with ResaleAI?
Is my POS still supported?
Updating the ResaleAI app
How to update ResaleAI at a POS computer
I keep seeing a red update banner
Using ResaleAI on other devices
How do I access the newest version on my laptop or phone?
Does ResaleAI have an app for my phone?
Tasks, notes, and schedule
Tasks
How do I create or edit Tasks or Task Lists?
Suggested Task Lists
Notes
How to add or edit a note
Goals, KPIs and reports
goals
How to set Sales Goals
How do I import my sales history from DRS, so I can set magic goals?
Real-time KPIs
Help! DRS is not syncing with ResaleAI!
Reports
What is the Monthly RAI report?
What is the Aging Bacskstock Report?
How are labor percentage and labor efficiency calculated in the weekly summary?
Integrations & automations
Homebase - Employee and schedule sync
How to Connect Homebase to ResaleAI
WhenIWork
Why aren't When I Work employee pictures showing up?
I can't clock in to When I Work
How to Integrate When I Work with ResaleAI
Can I display When I Work positions on the Day Book?
How are labor percentage and labor efficiency calculated in the weekly summary?
Constant Contact
Is ResaleAI updating Constant Contact?
How to integrate Constant Contact with ResaleAI
Quickbooks Bookkeeping Assist
Integrate Quickbooks with ResaleAI using RAI's Bookkeeping Assist.
Quickbooks Online integration: Step by Step instructions
Five Stars Loyalty Assist
Fivestars Auto-Points Training
Loyalty Assist Fivestars Integration: Overview
Fivestars Auto-Points Set-Up Guide
How does the ResaleAI integration with Fivestars work?
Fivestars Auto Tags
Nightly emails
How can I get an automatic nightly Day Close email?
Buys
Drivers licence POS Scanner
What are the benefits of the POS scanner?
What type of ID is compatible with the scanner?
How do I order a POS scanner?
How do I set up my new POS scanner?
POS Scanner Troubleshooting
Learn more about buys
How do I edit the buy policy that customers sign?
How do I select a sorter?
How are the pass reasons on the Buy Detail screen chosen?
How to manage buys and how to text customers that their buy is ready.
Getting started with buys
How do I check in a buy?
I have never used Sign to Sell before. What do I need to know?
Different ways to sign in buys
About QR Code Check-In and How to Set it Up
Buys troubleshooting
Help! I'm having trouble checking in or completing a buy
Help! Im getting a DRS API error!
Backstock
Getting started with backstock
I'm getting started with backstock, where do I begin?
How do I add Bins?
How to add or edit categories
How to add or edit locations
Learn more about backstock
I can't find a backstock bin
How do I update multiple bins at once?
Bounceback
Getting started with bounceback campaigns
How to set up a new Bounceback campaign
Bounceback- Training
How to redeem Bouncebacks
Gift Card Bounceback training
Learn more about bouncebacks
Bounceback barcodes not scanning
Bounceback didn't print!
Customer details
Viewing and managing your customers
How do I flag a customer?
Getting customer ID information
How do I find a customer's driver's license information?
Texting
Set up text messages
How do I find out what my store phone number is?
How do I create pre-written text messages?
Suggested Pre-Written Text Messages
What is "Reply N if you did not request a text?"
What does "Carrier Violation" mean?
View all
Managing your account
Stores in your account
I'm selling my store, how do I transfer my account?
Managing your team
Manage access
User Accounts- Different Levels and Privileges
How to Give Employees Remote Access
Set up your team
How to set a Pin number
How can I reset my PIN code?
How do I add or edit Employees?
How to set DRS Initials
How do I add an emergency contact to an employee's profile?
View all
Troubleshooting & Support
Troubleshooting
Auto-login not working?
Help! DRS is not updating ResaleAI.
4/12/24- flex update
Help! I'm having trouble with launching ResaleAI on my POS!