Why aren't When I Work employee pictures showing up?

Modified on Mon, 05 Feb 2024 at 01:22 PM

The employee has a picture set in When I Work but it's not appearing on ResaleAI

Follow these steps 

  1. Go to Settings
  2. Employees 
  3. Find the employees name 
  4. Confirm that the phone # in ResaleAI matches what is in WIW
  5. Confirm that the email in ResaleAI matches what is in WIW
  6. Lastly confirm their contact information in WIW is public 

As long as those items match up, the picture should update with in a few hours.

If you still are having issues, send us a chat! :) 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article