Help! Im getting a DRS API error!

Getting an error?

Checking in a buy and get an error stating DRS API not initialized?

• Make sure that the employee that is checking in the buy has DRS initials set up. To learn to set initials, follow this link
• If all initials are set then restart ResaleAI and reopen. 
  • After restart, try to check in the buy again

Note: To avoid this error, make sure that all initials are set for every employee and open DRs in the morning BEFORE ResaleAI.

Still showing the error? Reach out to support@resaleai.com or start a live chat with us from your POS.