What is a bounceback?
Modified on Tue, Jul 7 at 1:33 PM
A bounceback is a coupon or incentive you hand a customer to encourage them to come back, in other words, to "bounce back" into your store. It is one of the easiest ways to turn a one-time visit into a repeat customer.
How it works
When a customer checks out or completes a buy, ResaleAI can print a bounceback (for example, "$5 off your next purchase"). The customer brings it back on a future visit and redeems it, giving them a reason to return and giving you another sale.
Why use bouncebacks
- They bring customers back during slower periods.
- They reward people for selling or shopping with you.
- Their usage is trackable under reports, so you can see exactly what is working.
Types of bouncebacks
- Standard campaigns (recommended) print automatically based on rules you set.
- Manual bouncebacks let you run a one-off promotion by hand.
- These can be created as-needed in ResaleAI; great for buy campaigns, gift card promotions, and more that don't depend on specific dollar amounts.
Ready to try one?
- How to set up a new Bounceback campaign
- Bounceback Training
- How to redeem Bouncebacks
- How to: gift card bounceback
- How to do a manual Bounceback campaign
- How to see my bouncebacks performance
Want to use bouncebacks for a sale or event? See Event prep: Boost events with bounceback coupons.
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