How to link DRS Initials in ResaleAI

Modified on Tue, Sep 15 at 11:14 AM

How to Link DRS Initials in ResaleAI

A quick guide for store staff on connecting employee DRS initials so they appear in Sign to Sell drop-down menus.

Before You Start: A Note on DRS Initials

Why do some employees not show up in the drop-down menus?

If certain employees are missing from the Checked in by or Sorter drop-down menus in Sign to Sell, it means their DRS initials haven't been linked in ResaleAI yet. Follow the steps below to fix that.

Heads up: syncing can take up to 24 hours.

After adding an employee to DRS, it can take up to 24 hours for their initials to become available in ResaleAI. We recommend adding the employee to DRS first, then linking their initials in ResaleAI the next day — or after receiving a new day close report.

How to Link DRS Initials

You'll need an owner or manager login to follow these steps.

1
Log in to ResaleAI
Sign in at team.resaleai.com using an owner or manager account.
2
Click on Team
From the main navigation, click Team to view your employee list.
3
Select the employee
Click on the name of the employee whose DRS initials you want to link.
4
Click the pencil icon to edit
Click the pencil icon to open the employee's profile for editing.
5
Enter the employee's DRS initials
Scroll down to the DRS initials field and type in the employee's initials.
6
Click SAVE
Click SAVE to apply the change. The employee's initials will appear in Sign to Sell drop-down menus once they've synced — which can take up to 24 hours.