The account i want to select is Grayed out

There are some items that require a particular type of account.

For example, Coupons needs to be a liability account. 

(This is a common question, and seems strange. But in DRS, coupons are a type of tender collected for a sale. When the coupon button is used, the customer will pay sales tax and the franchisee will pay royalties on that amount. It is similar to "Plato's Cash" given out to customers to be redeemed later for product. When those are handed out, they are a liability that should be on the books, and when they are redeemed, it reduces the outstanding liability)

It is also possible that the account you want to select is not properly marked within quickbooks.

We recommend reaching out to your accountant for info reguarding how things are mapped.