How to Give Employees Remote Access

Modified on Thu, 11 Apr 2024 at 04:53 PM

In our newest version of ResaleAI, granting team members remote access is super easy!

  • Start by finding the team icon on the left hand side.

(It should look like this.) 

  • Clicking this icon will bring you to your store's team page.

Here, you will see each team member's name, phone number, email, DRS initials, role for your store, and a checkbox for remote access.

  • To grant an employee remote access, click the box that says remote access

From here you can change the type of access they have:


-District Manager 



(More information on what each of these is can be found in this article)

How To change their type of access:

  •  Click on the desired employee
  • click the pencil icon in the top right
  • Scroll down to where it says access
  • click the appropriate level from the dropdown menu
  • click save

Note: The employee must have an email entered to login remotely. Attempting to grant remote access without an employee's email entered will result in an error.

Note: All owners and district managers must have remote access.

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