How to Give Employees Remote Access

In our newest version of ResaleAI, granting team members remote access is super easy!

• Start by finding the team icon on the left hand side.

(It should look like this.) 

• Clicking this icon will bring you to your store's team page.

Here, you will see each team member's name, phone number, email, DRS initials, role for your store, and a checkbox for remote access.

• To grant an employee remote access, click the box that says remote access

From here you can change the type of access they have:

-Manager

-District Manager 

-owner

-User

(More information on what each of these is can be found in this article)

How To change their type of access:

•  Click on the desired employee
• click the pencil icon in the top right
• Scroll down to where it says access
• click the appropriate level from the dropdown menu
• click save

Note: The employee must have an email entered to login remotely. Attempting to grant remote access without an employee's email entered will result in an error.

Note: All owners and district managers must have remote access.