Auto-login not working?
Modified on Tue, Dec 10, 2024 at 3:02 PM
If you are on a newer version of ResaleAI POS (2.0 or above), each POS will no longer require a login for ResaleAI POS. Instead, the employee should just click on the ResaleAI POS icon and it will launch and auto-login to the POS user account. No password or username required.
Troubleshooting
If you open ResaleAI POS and it asks for a login and password, follow these steps:
- Click the x to close out of ResaleAI
- In the bottom left corner of the POS is a little orange ai icon
- click that and then click exit
- give it a few seconds and then reopen.
Ensure you are on ResaleAI POS (Not Chrome or another web browser)
If you are still having issues getting the auto-login to work, hit the chat button & we will be glad to assist you
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